We’ve moved to a new portal!
We've have recently upgraded our patient portal to MyHealthRecord.com, powered by Greenway Health. Please call the office at (713) 322-6115 to verify your information and request an invite.
Contact Us to Access Portal
Frequently Asked Questions
Plaza OB/GYN answers some of our patients' frequently asked questions about our gynecological and obstetrics care.
Can I bring my children to my appointment?
To prevent exposure to child-born illnesses, we encourage you not to bring children aged 12 or younger during your pregnancy visit. Mothers who have just given birth may bring their newborn for their postpartum visit.
Do you take weekend appointments?
No, our office hours are Monday thru Friday from 8:30 a.m. to 5:00 p.m.
Do you validate parking?
We do not validate parking. You are able to pay at the ticket machine on the first floor entrance. However, our convenient parking garage is connected to our main facilities and provides easy access for all of our patients.
How early should I arrive for my appointment?
For new patients, we encourage you to arrive 30 minutes in advance to fill out any required paperwork. If our new patients come to our office with the required forms found on the Patient Forms page already filled out, they may arrive about 15 minutes before their appointment. Existing patients may arrive 15 minutes beforehand as well.
What can I expect at my appointment?
At Plaza OB/GYN, we greet our patients as they get ready to see our compassionate staff. To make for a comfortable visit, our veteran doctors discuss your health in a private setting and answer any question you may have. We want our patients to feel satisfied with the care they received and in-touch with their current health. If you have any feedback, please take a moment to fill out our Patient Satisfaction Survey.
What do I need to bring for my appointment?
When you come to our office for your appointment, we ask you to bring a proof of ID and insurance card information. We encourage patients to bring in all needed forms, as seen in our Patient Forms page. If this is your first time at Plaza OB/GYN and went to another practice, we ask patients to transfer all needed forms before their first visit.
What do I need to bring to my first appointment if I'm a new patient?
We encourage new patients to bring in the Medical History and Patient Registration forms located on our Patient Forms page.
What is done at a Well Woman Exam?
Women can expect their first Well Woman exam once they reach their mid-to-late teens. Administered yearly, our Well Woman exam focus on the breast and pelvic areas, with additional testing if needed. Although some discomfort may be felt, the examination process is relatively painless.
Billing & Insurance
Do you accept my insurance?
At Plaza OB/GYN, we accept a wide range of insurance plans. If you are not sure if we accept your insurance, feel free to call our office today so we can help you. For more information, take a look at our Billing & Insurance page.
What happens if I am a self pay patient?
If you are a self pay patient, payment is expected at the time services have been rendered.
Results, Prescriptions, & Records
English is not my first language. Can you accommodate this?
Our team can communicate in Arabic, Chinese, Spanish and Vietnamese for patients more comfortable speaking in these languages.
Who do I call if I need assistance after hours?
You can contact our answering service at (713) 522-3333 and the physician on call will contact you shortly.
Contact & Communication
How do medication refills work?
If you need a medication refill, contact us during office hours and provide the most updated pharmacy information you use. To ensure that you receive your medication in a timely fashion and to decrease unwanted anxiety, we ask that you not delay refill requests until the last minute. Allow our office 48 hours to process your prescription.
How long does it take to get my results?
While results are usually given within two weeks, we advise patients to sign up for a Patient Portal account. With an account, patients will receive email notifications whenever their results are ready. Our Patient Portal allows for quick and easy communication between between you and our office and doctors. If you choose to not sign up for a Patient Portal account, results will be mailed to you in two full weeks.
I need a copy of my medical records. Can I come by and pick up a copy?
Before we can give you a copy of your medical records, we ask you come to our office and sign a medical records release form. With your doctor's approval, we will happily provide you a copy. Please allow 7 to 14 business days for your records to be copied.
- Stages of Womanhood
- Billing & Insurance
- Forms for New Patients
- Frequently Asked Questions
- Patient Portal
How can we help?
We would love to speak with you about our healthcare services. Please leave us your contact and inquiry information below and we will get back with you shortly.